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Misc => Random Randomness => Topic started by: Wrath of Zuruggu on July 21, 2013, 11:30

Title: 101 things not to ask a retail assisstant...
Post by: Wrath of Zuruggu on July 21, 2013, 11:30
Genuine questions you have been asked/ have asked yourself/ have heard other people ask/ just plain stupid things people have said.

101) Does this lift go up AND down?

100) *In front of fish tanks* Q:"Do you have any glass-sucking fish? Where are they?" A:"In the fishtank."
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 21, 2013, 19:45
I worked at my dad's restaurant;

"Is your food taxed?" "Yes." "But food isn't taxed..."

Prepared food is taxed smh, this isnt a grocery store
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 21, 2013, 20:53
Basically anything anyone has ever said ever. Seriously there should be some kind of retail national service so that everyone gets to experience how ignorant and stupid everyone else is and maybe they'll engage their brain before speaking.

Like people who ask for fish EVERY Wednesday when fish are off sale, it's signed up all over the fish tanks that FISH ARE OFF SALE, and yes that does include THAT goldfish that you've decided that your comatose child in the pram who probably doesn't know what a fish is has set their heart on, and I'm sorry that you've come all the way from Dunoon which is a whole 20 minutes across the river on the ferry but FISH ARE OFF SALE. And guinea pigs are not puppies, because they are not dogs, they are guinea pigs.

(https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-ash4/1006293_10151752847906944_94665861_n.jpg)
Title: Re: 101 things not to ask a retail assisstant...
Post by: That Girl in the 'Roo Suit on July 21, 2013, 23:39
Over 18s venue buying a drink..

"Why do I have to give you my ID? I don't have it on me"

...Wut.
Title: Re: 101 things not to ask a retail assisstant...
Post by: lets all go out for some frosty chocolate milkshakes on July 22, 2013, 04:32
uuuuuuuuuuuuUGGGGGGGGGGHHHHHHHHHHHHHHHH the ID people !!!!!!!!!!!!! so many of them who don't get v basic concepts about law and police test purchases

"do you want to see my tattoo"

no i don't want to see a tattoo if your tattoo has a holographic PASS logo then Great!!!! if not then sod off
 
"IM NEVER SHOPPING HERE AGAIN" they yell b/c of  ☠☠☠THE TYRANNY OF THE EVIL BARPERSON/SHOPKEEP☠☠☠ yes im sure we're really going to go broke b/c of missing out on a one-time-customer purchase less than £7 lets be honest you were only gonna "shop here again" if we were stupid enough to fall for it

like come on the babyface was a iffy point but the alcopops and the parent's credit card is a dead giveaway   










sorry i really went on about it a bit there //pours myself a generous scotch//
but yeah like claire said everyone should try retail At Least Once in a less successful/supportive shop than the magical fairyland ones you see in the videos because maybe it'd make people appreciate good manners more and the ones who do work retail wouldn't have alcohol habits


i dunno if OP realised the can of worms they were opening when "annoying things people say" and "retail" are put next to each other
Title: Re: 101 things not to ask a retail assisstant...
Post by: NTN on July 22, 2013, 05:44
"On the front door it says free Wi-Fi. Does that mean I get a free Wii?"
Title: Re: 101 things not to ask a retail assisstant...
Post by: Richard and Blaziken on July 22, 2013, 07:41
"Where's the x?"

"Aisle one"

Every. Damn. Time. I'm dead serious, the amount of times people ask me where things are and they're in THE FIRST AISLE OF THE STORE is baffling to me. It happens much more than any other aisle. Do people assume that the first aisle is employees only? That it's empty? Are they scared of a monster I can't see? D:
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 22, 2013, 08:48
It all depends on how the store is structured, some stores make you walk in the middle or something (because the aisles are facing towards you as opposed to perpendicular to you) and you have a bunch of aisles on both sides.  My local Giant is like that...

EDIT:  Giant is a grocery store chain in Maryland, should probably point that out considering I only just learned that every state has a different chain of grocery stores lol
Title: Re: 101 things not to ask a retail assisstant...
Post by: Richard and Blaziken on July 22, 2013, 09:07
It all depends on how the store is structured, some stores make you walk in the middle or something (because the aisles are facing towards you as opposed to perpendicular to you) and you have a bunch of aisles on both sides.  My local Giant is like that...

EDIT:  Giant is a grocery store chain in Maryland, should probably point that out considering I only just learned that every state has a different chain of grocery stores lol

See, I could understand if that was the case, but it's really not for the store I work in. Aisle 1 is the first and easiest aisle to get to from the store entrance, so... *shrugs*
Title: Re: 101 things not to ask a retail assisstant...
Post by: f3raligatr on July 22, 2013, 09:11
From my own experiences of working in a pub;

"Can I have a receipt with that?"
Nothing at all wrong with that, but you've spent £2.64 on a pint of lager and you want a receipt? So you can claim all of 44p back? You're pissed as a fart anyway, you'll only put it in your wallet and mistake it for a £5 note in the taxi on your way home.

"Why are you asking me for ID?"
Tends to be at either 18th or 21st parties, usually to anybody who looks like they were born yesterday, or anybody in a vest, not that I'm prejudiced or anything. It's usually the vests who answer back with "well I haven't got any anyway" and then wonder why I refuse to serve them, accusing me of being a dick. And no, propositioning me isn't going to work either, I don't know where your mouth has been.

"Why haven't you got <insertdrink>, I only drink <insertdrink>"
Do you really want me to divulge you into the wonderful world of owning a pub (well, my dad does) and not depending on a brewery, the negotiations between suppliers and ourselves, the fact that nobody else drinks your poison and that we're not stocking it because of that alone.. or would you rather pick something else to drink, moan about it and avoid eye contact with me for the rest of the night as if I've spat in your drink, slept with your mother and not called her back?

And any form of "I was here first, did you not notice me, how stupid are you?", when I'm trying my hardest to get through the crowd of people that all turned up at once.

Oh, and people who order one bloody drink at a time as though I'm slow. Tell me your full order so I can get it all done in the quickest amount of time so I can get other people served, don't wait for me to serve each individual drink before telling me the next. If I forget one drink, I'm sure you'll tell me and make sure I'm aware of my failings.

I'm aware I might have tailed off a little bit there..

From what I overheard whilst in the EE store on Saturday getting a friend's phone sorted out;

"Why can't I connect to the Apple store, I've got my internet sorted and everything."
"That's because you've got a Samsung Galaxy, sir"
"So? Why can't I connect to the Apple store?"
Title: Re: 101 things not to ask a retail assisstant...
Post by: lets all go out for some frosty chocolate milkshakes on July 22, 2013, 09:39
"can you have a bit more of a harder look in the back? are you sure you're not keeping any behind"

its out of stock in the entire area why do you think you were able to argue the toss for  a turkey at 8pm on christmas eve in a convenience store like "yase i was lying u saw thru my deciet her is one just for you are self" i say as i magically pull one out of my arse apparently



"its consumer law you've GOT to sell me it at that price!!! TRADING STANDARDS!!!!!!!!!!!!  SALES OF GOOD ACT!!!!!!!!!! (<--- usually invoked wrongly half the time) ILL CONTACT MY LOCAL OMBUDSMAN!!! I DID A DEGREE IN BUSINESS YOU KNOW!"

no u nerd, stuff (in the uk at least) is on a invitation to treat (http://www.contactlaw.co.uk/what-is-an-invitation-to-treat-in-contract-law.html) basis which means the price is what we're willing to take for it and doesn't constitute a binding contract for price w/ you until you hand over the cash and the offer is made
we give it to you for the lower price if the wrong label is out as a gesture of Customer Goodwill (obvs i was never stupid enough to say all of this to a customer and instead did the whole 'THANK YOU SIR MAY I HAVE ANOTHER SIR' instead As You Do but still its nifty trivia to know)


"the customer is always right!!!"

the dude who popularised that saying (harry selfridge) died penniless in a tiny flat after wasting all his money hth
Title: Re: 101 things not to ask a retail assisstant...
Post by: quack98 on July 22, 2013, 09:47
"can you have a bit more of a harder look in the back? are you sure you're not keeping any behind"

I always assumed by 'look in the back' people mean 'get an electronic thing with stock numbers on and enter the item', so I'm just glad I'm not that idiot!


Anyway, I overheard this in an airports currency exchange:

Customer: I googled the exchange rate! It's much better than what your selling me!

Employee: I'm very sorry, but we set our exchange rates at a rate that provides us with acceptable profit.

(I couldn't make out the customers reply, I was just walking past)

Are people really waiting till they arrive at the airport and expecting a good exchange rate?
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 22, 2013, 10:21
Over 18s venue buying a drink..

"Why do I have to give you my ID? I don't have it on me"

...Wut.

THIRDING THIS

Well, not for drink, but for gambling.

My favourite part was when they were like "I'M IN HERE ALL THE TIME" and I'm like "naw, I'M in here all the time so ID or gtfo"

And the idiots that'd insist on bringing children in which is ALL KINDS OF ILLEGAL and would argue and argue about it and eventually relent screeching about how they were GOING TO PADDY POWER NEXT door and we'd all go and stand at the door and watch them get turfed out and laugh.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Sebastian Moran on July 22, 2013, 11:08
luckily ive only had a limited experience of working with the public... however it was in a ticket pickup office (i say office haha, it was a portacabin and it was from 6am when it was really bloody cold... the cabin next to us with the ticket purchases had heating as well mumble grumble). 
 
so we had our fair share of "im picking up £150 worth of purchased tickets under this name... no, i dont have any ID on me" which was always fun. 
although if they got too pissed off i quickly learned to just go and get my supervisor so that she could shout back at people instead haragrahaha. 
 
the most annoying part was that these the people whose tickets we couldnt post in time... and theyd been on the phones to whoever worked in the call centre complaining about it. said call centre people just wanted to get off the line with the annoyed people as quickly as they could, and would say things like "oh yeah just bring the credit card that should be fine." 
which meant that when those people turned up to pick up their tickets... they didnt have any photo ID like what we were told was the only thing we could accept. credit card was no bloody use because we didnt have any of their card info or anything. 
so instead of the people in the call centre being yelled at over the phones... we got yelled at on their behalf, face to face, for stuff that theyd done... thanks for that! 
man they got paid more than we did as well, idk how that works. 
rolls around on the floor 
 
so glad i havent had more experience with that and have managed to stick to stuff that involves Not Having To Deal With The Public. 
or at least not having to provide the public with stuff, i cleaned toilets on a campsite for a bit and mostly encountered people too drunk to talk because it was the night shift. 
favourite bit of that is still these rat-arsed italian guys in deckchairs by the hand dryers asking me to take their photograph. 
 
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 22, 2013, 13:24
Quote
"Why are you asking me for ID?"
Tends to be at either 18th or 21st parties, usually to anybody who looks like they were born yesterday, or anybody in a vest, not that I'm prejudiced or anything. It's usually the vests who answer back with "well I haven't got any anyway" and then wonder why I refuse to serve them, accusing me of being a dick. And no, propositioning me isn't going to work either, I don't know where your mouth has been.

Challenge 21/25. I don't understand why people get worked up about this. The bar/pub/store does it to protect themselves. My fiancee is 22 and looks 19. I'm 22 and look closer to 30. Stops people who are older than they actually are (17 year olds looking 19) illegally purchasing alcohol. If the place is found out there are fines/criminal records flying around.

I was in a Subway in King's Lynn a few years ago and they asked the woman in front of me "Would you like to try peppered cheese for an extra 20p?" the woman had a blank look about her and then went "Peppered cheese? Whassat?"

(http://hrminion.com/wp-content/uploads/2011/01/heres-your-sign.jpg)
Title: Re: 101 things not to ask a retail assisstant...
Post by: quack98 on July 22, 2013, 13:28
I was in a Subway in King's Lynn a few years ago and they asked the woman in front of me "Would you like to try peppered cheese for an extra 20p?" the woman had a blank look about her and then went "Peppered cheese? Whassat?"

As much as I love Subway, it's the worst place for morons.

Everytime I go, I always end up behind someone who has clearly never left their house before...
Title: Re: 101 things not to ask a retail assisstant...
Post by: Inferna on July 22, 2013, 19:30
This was posted by friend on facebook, he works at morrisons:

Woman: Where are the square bagels?
Me: square? Don't think we sell them.
Woman: you do. They're waffley.
Me: A waffle?
Woman: no, square bagel.
Me: sorry, never heard of square bagels.
Woman: they're square.
Me: i get that.
Woman: Like grids.
Me: yes, that's a waffle.
Woman: It's not.
*I get a pack of waffles*
Me: these?
Woman: that's them.
Me: yeah, these are waffles.
*she takes them and leaves*
Me: YOU'RE WELCOME
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 22, 2013, 21:49
I watched a colleague of mine explain to someone at closing time when he came in demanding large frozen mice that the mice he had were, in fact, large mice. Despite the fact that it says LARGE FROZEN MOUSE on the FOIL PACKET that they come in, he was still adamant that they weren't as large as he apparently thinks large mice are. When it was suggested that perhaps he wanted a jumbo mouse, he started rambling about "rat pups" which none of us had ever heard of, and then the harridan with him waded in with "MAH JOHN'S GIT TEN SNAKES" as if that has any relevance to anything, before buying something else and storming off.

Oh, and see if you're ever in a shop and you're going to start a sentence with "I can see you're busy, but..." Then don't.

This was posted by friend on facebook, he works at morrisons:

Woman: Where are the square bagels?
Me: square? Don't think we sell them.
Woman: you do. They're waffley.
Me: A waffle?
Woman: no, square bagel.
Me: sorry, never heard of square bagels.
Woman: they're square.
Me: i get that.
Woman: Like grids.
Me: yes, that's a waffle.
Woman: It's not.
*I get a pack of waffles*
Me: these?
Woman: that's them.
Me: yeah, these are waffles.
*she takes them and leaves*
Me: YOU'RE WELCOME

Sadly that's just too painfully familiar to be funny.
Title: Re: 101 things not to ask a retail assisstant...
Post by: MOP on July 22, 2013, 22:55
Patients.
I don't even want to say too much right now because I won't sleep but I spent half an hour making sure this patient got everything they needed and they're making a complaint about myself and the receptionist (who was nothing to do with it) because the scan I'm sending them for isn't what their GP told them about. Their GP (like most GPs) doesn't actually know how MRI, X-ray, US or nuclear medicine work, I know what I'm doing which is why I changed it for something which will actually be useful. As always our hospital policy means we apologise for going out of our way to help someone and rather than tell them straight up we are right and they are wrong.

Also I appreciate that you were here first but for some bizarre reason the NHS thinks this child vomiting blood gets to skip the queue. I'm not even joking every day people with aching knees or splinters in their hand will shout because I take someone on the verge of death in before them. And for God's sake stop throwing rubbish on the floor when you sit next to a bin and don't spill your coffee on the crash trolley and then just leave the your sandwich in the puddle.

Actually I've only had the littering problem in London. None of the other hospitals had this.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 22, 2013, 23:06
^
oh
my
god

What is actually wrong with people?

They're probably the same kind of idiot that'd sue the NHS for millions if what's ACTUALLY wrong with them isn't picked up

And littering in a HOSPITAL? People do that?!

i don't want to live on this planet anymore

Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 23, 2013, 01:08
As much as I love Subway, it's the worst place for morons.

Everytime I go, I always end up behind someone who has clearly never left their house before...
Subway's the worst for people watching, I saw two american stereotypes in two visits there

First one was a typical white trash person.  Screamed the f word while the dude asked her for her order, and she kept ignoring him until the last minute when she goes "I'm sorry!" then she orders.  Her baby daddy or boyfriend or husband or something (baby daddy seems likely) keeps whispering, loudly, "you're not smart, you stupid [b word]" or something and she kept doing the same thing yelling "crap" and whatnot.  I was kinda pissed because my friend gave me an order to make at Subway - an incomplete one - so I kept going "Sorry give me a moment."  I felt terrible.  But she also told me "you must think I'm crazy or something huh" on top of saying some really dumb stuff.  Took me 20 minutes to get my sub and go because she kept taking so long to make her order; it was like 7 minutes between questions or something.  It only takes like 2 minutes to toast as well smh

Then the next person was a stereotypical spunky black woman, and I won't forget this.  She ordered something and she would say it in the worst way possible, then proceed to chastise the guy she ordered.  It was the worst.  During the first half when he got the meat wrong (because she said something that didn't make sense) she said "um no throw that out I don't want that, can you even make a damn sandwich?"  Then she calls the cashier and she's like "you make me my sandwich now" or something ridiculous.  Effectively, she calmed down briefly and the guy threw out the sub to make her a new one.  Then, the next part she keeps asking him for "spinach lettuce."  The dude is confused and he stalls and she goes "Can I make myself clearer?" (oh my god some questions seriously need answering) so he puts regular lettuce on it.  She flips a lid and goes "I asked for spinach lettuce!  Why the hell are you putting lettuce on there!" and proceeds to once again yell at the cashier to make her sub.  The dude immediately just gets rid of the lettuce and he realized later that she meant the spinach.  When he gets rid of the lettuce he has a tiny amount left on the sub and she yells at him to "get rid of all the lettuce" cause she still saw some.  Then she yells at the cashier and meanwhile, I'm proud of all the faces that me and my friend are making behind her back.  Though I think at some point she turns to me and goes "these stupid workers" or something, all I know is that he messed up my order a little bit but I just let it slide because it wouldn't interfere with my enjoyment of the sub.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 23, 2013, 02:54
I can barely follow any of this.
Title: Re: 101 things not to ask a retail assisstant...
Post by: That Girl in the 'Roo Suit on July 23, 2013, 03:00
I also /really love it/ when people kick up a fuss about having to pay an entrance fee on a busy night. To the point of hurling abuse/death threats my way. And then they throw their money at me and get all defensive and stroppy when I'm just like "Oh, thank you for kindly giving me your hard earned cash. Now gimme £3 nicely or I will set the bouncers on you, and trust me they will enjoy kicking you out."

I don't think they quite realise that if they're being rude to the people letting them into the building, it's just not happening. Especially not when they start a fight with a complete stranger because they won't pay for them...

I also had the joy of someone asking me what mango sourz tastes like...

And if the kangaroo on our menu is real kangaroo. Would we advertise it if it wasn't? Didn't think so.

Every new wave of 18 year olds seem to have different names for certain drinks, and they give you evils when you have no clue what they're on about.
Title: Re: 101 things not to ask a retail assisstant...
Post by: lets all go out for some frosty chocolate milkshakes on July 23, 2013, 04:40
uh oh theres a rumble in my bowels its time for another one of xhanatos's crappy retail rants no-one asked for
shinyblaziken2000 better watch out cos this one is gonna be a big rant!!!! especially since he's never worked a real honest job in his life or knows what being financially self-subsistent is so




i happened to do a brief stint in burger king once and it was literally like a zombie film after every event

people staggered out of the stadium and mobbed our shop and were all demanding to be let in and banging on the front doors despite it being half an hour past our closing time and moaning and whining and "LET US IN WE'RE HUNGRY" with us obviously shutting up shop while we snuck out the back



(ugggGGGGGH the "are you closed?" no we're all waiting outside with the lights off and the shutter is descending for a LAFF we're still open

does anyone think "are you closed" is gonna make us go "sorry you caught us in the act of trying to leave early" and hang our heads in shame and go "we'll give you £20 of free stuff each time you visit if you dont tell" or something b/c thats the only reson they'd ask it and get Angry when we say Yes We're Closed)





ahhhh that job was so terrible b/c the store managers idea of "team building" was to stop booking her next holiday and get The Snitch to spy on us all occasionally and descend from her vulture nest to go "come on, do it faster!" and then walk off and say it to the next person
literally the only """"""""""""Team Leaders"""""""""""  who actually Got Through to the 10-20 people  desperately trying to earn an honest living (the rest of them just screeched a lot and had no idea how to deal with Obstinate Frustrated Workers) in a terrible place was the two supervisors they fired for arbitrary reasons

  but i did miss the one dude who was w/ me and one of the Good Supervisors when these idiot middle aged Willful Ignorance types came in and we told them "take away only hope thats ok" (this is the important bit)

and they proceeded to completely ignore what they were told because they're idiot pooplord morons from crapfartshire or w/e so they took the stacked-on-the-table chairs off the table, sat down and slowly ordered while forgetting their order because half of them were drunk and the other ones were probably retired and reviling in the ecstacy of impending death/also drunk
so you've got one-eyed pete trying to remember four drunk meonpausal complicated ladies orders while the def leppard tribute band on their days off stared into space and waited for a hairy skeleton to finish deciding what burger to have that we kept telling everyone loudly we dont have any more of
"its take out only though" we said to every customer "yeah thats ok"
as they all eventually told us "oh we gotta wait for the minibus" (???? what minibus? who cares? get out)
 
"no we're sorry its take out only we did say" "YEH WERE JUST WAITING FOR OUR MINIBUS WE'LL ONLY BE TWO SECS"

THE MINIBUS took ages to arrive and for anyone who works fast food you have to dismantle the entire obesity factory engineering disasterpiece at the end of the shift which takes AGES and even more if the goddamn dave lee travis roadshow fan club decided to sit down and not listen to us and go back for another order
which is what they did for half an hour
 
obvs we couldn't do anything about it b/c CUSTOMERS MMM YEAH /secret sauce in face/ so we had to go out back to smoke and complain and Dude Who Was Cool To Work With threw a frozen burger over the fence in anger but goddamn




//takes inhaler// ok im done for another day
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 24, 2013, 23:32
I was in ANOTHER branch of Subway (this time in Peterborough) and a woman in front of me asks "Is your cheese vegetarian cheese." I was confused, my fiancee was confused and the 'sandwich artist' (yes, that's their job title) was even more confused.

"Don't you mean vegan?" He asked politely.
"No, vegetarian cheese. There's nothing on here that says anything is suitable for vegetarians such as myself." The sandwich artist looked at me as if I had any idea what she was on about, but I just shrugged.
"It's because you have those gloves on and you're touching meat products and the cheese with those gloves on and it could contaminate it" She carried on, still asking for confirmation as to whether or not the cheese was for the PETA brigade or not.
"I wear a fresh pair of gloves for every new sandwich" the guy replied calmly, "I'll put some new gloves on now if that'll make you feel better"
"Yes, but there's no guarantee that those gloves haven't been in contact with meat products. I can't have anything that's been in contact with meat. Is the cheese suitable for vegetarians or not?"
"If I say yes, will that help?"
"It's okay, I'll just have lettuce, cucumber, tomato and mayo on it"

That's only the condensed version. The actual conversation went on for TEN MINUTES.

What an arse.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Dragonpika on July 25, 2013, 10:13
^ I guess as well that rennet is sometimes used to make cheese, and that's not veggie. Still though.

This topic is absolutely making my heart go out to anyone who works in retail - partly because I'm sure I've asked some fairly idiotic questions in my time!

Thankfully the little work I've done interacting with The Public has been incredibly idiot-lacking, I've generally managed to hide away in office work. I did once overhear a beautiful but awful conversation in Currys (computer shop) once in which a woman asked the shop assisstant if she could "download more megapixels for her cameraphone".. the scary part was that he said yes. Not sure if the guy working in the electronics shop didn't understand the concept of megapixels, or if he was just preying on the customer's lack of knowledge, and I'm not sure quite which is worse.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 25, 2013, 13:59
Time out, you guys may like Subway, but there's this chain for sub stores in america, mostly in georgia it seems, called firehouse subs that is infinitely better, time in.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 25, 2013, 14:09
Kay asking stupid questions because you genuinely don't know is one thing but asking stupid questions that are more like demands dressed up as a request are something else entirely!
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 25, 2013, 14:14
You're right about that one.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 25, 2013, 16:08
Time out, you guys may like Subway, but there's this chain for sub stores in america, mostly in georgia it seems, called firehouse subs that is infinitely better, time in.
Thank you I will keep that in mind next time I decide to go to the same state that singled me out in a group of 100 to search me.  Other than that, please stop posting if you have nothing of any degree of substance to say.  I get that you're 13 years old or something but soooooo many people here were 13 years old when they cut the crap and started to contribute to a discussion at hand.



Oh, relevant but some dude at our restaurant one time had a bill of $63.58 (idk what the actual bill was but it was above 60).  So you know, naturally you should be tipping around 9 dollars!  Well, first of all our waitresses do generally very good service (because everyone else tips like mad >__>) and they give you everything you need and respond to every request in a friendly manner, something they do to my friends and I when we go there and something I've generally seen them to do everyone.  However, some pricks don't feel the need to tip!  Why?  Well, it's self-evident, they're pricks.

This dude decided to do something even worse; the "keep the change" line.  Let me go into some backstory as to how I run these things, and something I've encouraged my parents to do because it has led to a huuuuuuuuuuuuge increase in tips.

Some people just don't tip because I think they think it's built into the bill, some people are just buttholes, but everytime someone comes to the register and hasn't put something in the tip jar yet I always go "I must remind you that we do not charge for gratuity so all tip is at your discretion." (waitresses/jobs with tips make below minimum wage; I think my dad pays them more than that but if they don't make $20 in tips then we have to lose some of our daily sales to make sure they reach it)  This actually makes most people feel bad if they weren't gonna tip to begin with and they put like 3-4 dollars in the jar.  Not bad when it's two people whose bills end up being like $20 or something.  Many people end up with maybe a $15 bill and give me 20 and go "keep the change."  That's fine, it's actually a relatively huge tip but nobody's complaining!

But then there's this other brand of "keep the change" guys.  Holy HELL.  His bill is is, as I said before, like $63.58.  Naturally, this dbag pays $65.  I drop my whole "please tip" thing on him, and then he goes:  "Okay!  Keep the change!"  so he left a $1.42 tip...  and you know what the worst part is?  He felt so happy, so smug about it and felt like he had done such a good deed that he left in jolly spirits.  I wanted to slap the hell outta him because I was so pissed.

Moral of the story?  Brown people are cheap.



I'll wait a little bit before I get into some of the groupon nightmares we've faced.  I've seen the same "spunky black woman" and "excessively cheap brown people" stereotypes in those stories.  As it stands, I have to do stuff today at work; not that much, but if I don't get started I won't get it done.  Thank god i don't work at retail for the rest of my life.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 25, 2013, 16:19
Ironic coming for a guy with the one of the highest post counts, but I digress

Honestly, some people need glasses, because lunch at my school was $1.90, and this is what happened one day, I walked up and she rang me up and said that my total was $19.00. Then we argued for about 5 minutes over what it said, and I was right. So basically, I wasted part of my already short lunch, for nothing.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Kpyna on July 25, 2013, 17:13
I'm a cashier at panera so I deal with tons of crap. If you haven't been to Panera, sorry, you may be a bit lost.

So at Panera we have a choice of 3 free sides you can have with your meal. And, you are supposed to ask, "Would you like chips, apple, or a baguette?", or, "Bread, chips, or an apple for your  side?" any variation really.

Common customer responses to this question
"Yes"
"No"
"Chipapple"
"Bread Chips sound good"
"If I don't get a side can you add ____ to my meal for free" / "If I don't get a side will my meal be cheaper"
"What's a baguette"

And then when you ring up the total i'd say about 1 in 10 customers get all stuffy about how much it costs AND ITS TO HARD TO ACT POLITE. Like, if you didn't wanna pay 49.50 for your family of 4 to eat, you shouldn't have gotten that much food, or, McDonald's is right down the street.

Entire sports teams coming in 5 minutes before close and ordering massive amounts of food... for here... so we don't get out on time.

Once a family was leaving our store 15 minutes after close and some guy walks in through the door that they opened and then starts looking at the menu. I approach him,

"Hi sir, unfortunately we closed at 9 today so I can't serve you"
He gets a smug look on his face. "If you guys closed, then how did I get in?"
"I would assume that a family on their way out held the door for you"
"Well, I'm here, you should be serving me."
"Sir, we don't have any food out anymore, and I don't have a cash drawer."
Guy glares at me and starts to walk out, "You guys are just a bad business."

Yeeeeep, just because we close at night like pretty much every establishment ever, we're a bad business.


And I'll just copy and paste an excellent story from yesterday that I posted on my facebook group for work:

Short version: Logan is a dad and his kid pooped on the floor.
So today at panera 2 women, couldn't be older than 30, ordered like 10 cups of soup for here for their kids. I thought that was going to be the last weird thing about them, until later on two of their kids ran in.
They came up to the area between line and register and started yelling something that sounded like "Logan!", so we went to the BOH and grabbed Logan thinking they're his cousins or something. The kids proceeded to talk to Logan even though Logan clearly had no idea who these kids were. At one point the kid called Logan "Dad" and Logan got out of there ASAP
So eventually we decipher the kids want yogurt, and they were yelling "Yogur!" this whole time, but they have no money so we have to tell them they can't have yogurt. Eventually one of their siblings, no older than 8 comes in with a 20 and buys one yogurt. The other kid that's didn't get yogurt proceeds to flip her s**t and has to be carried out by said 8 year old. Also, the 8 year old talked like she was ghetto fabulous or something.
Another 8 year old or so comes in and says, "Excuse me, miss, if you could, please make sure that none of the little kids buy anything" and then leaves.
And then another kid runs up and proceeds to tell us that one of the little kids pooped on the floor, and then we saw a teenager walk into the bathroom with a bunch of paper towels before dining room had to pick it up.
The kids then proceeded to run around like little barbarians, taking random stuff from the counters and running out.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 25, 2013, 17:37
Quote
Entire sports teams coming in 5 minutes before close and ordering massive amounts of food... for here... so we don't get out on time.
Panera doesn't close their kitchen early?

In our situation it's a buffet so we often times actually close our kitchen around 15-20 minutes early so I guess it's not entirely the same, but I know somewhere like Qdoba locks their doors like 10-15 minutes before close to prevent stuff like.  Obviously, you could just come 10-15 minutes before close to cheat the system, but not everyone does.
Title: Re: 101 things not to ask a retail assisstant...
Post by: sylar on July 25, 2013, 17:39
ok i dont personally know how it is to work in retail and tbh im not in shops often haha
when i do go in though im usually the idiot who asks awkward questions then gets flustered and messes up a lot so the employees constantly get really tired of me really quickly, which is why i dont go into them often lmao. these people have enough idiots in their days without me messing up all over the place trying to ask "wheres the mens clothing section" or "which aisles the bread in?" while standing right next to the shelf the breads on and apologising like 20 times when i realise this

so if you ever get someone as awkward and skittish as me then i apologise lmao

ANYWAY
my sisters worked in retail a few times and one time she served the guy who played jack in still game when she worked in a snacky
he was a douchebag btw he just sighed and drew her looks and snatched the burger she made him and threw the money at her w/o waiting for his change
people like that piss me off

and since i dont have any personal stories i should complain about my dad, because hes a retail workers worst nightmare and to anyone in glasgow i apologise if you ever serve him
hes basically an example of how not to talk to retail workers, and usually i feel the need to tip extra to waiters that hes inflicted upon + apologise to them profusely.
he just gives them such attitude as if theyre lesser than him. one time he ordered a nandos and they forgot the sauce on his burger, so he snapped at the waitress and told her to do her job right while i gave her apologetic looks and tried to get him to calm down because the girl looked pretty scared. my dad isnt violent, but hes big and has a big voice and he just looks like he could break your neck with his pinky, hes terrifying.
he also gives attitude to cinema cashiers. people who dont set prices for movie showings, he snaps at them for prices of movie showings. he tells them its ridiculous very loudly and goes in a huff, again i end up apologising to them as if its my fault hes an asshole
in china buffet king he usually gives the waiters serious attitude too, getting pissy if they dont take away a plate thats "obviously" ready to be taken away and telling them to do their job right. theyre doing their job right! they just made a mistake.

nngngng basically yeah my dad is a cheap moody asshole who yells at employees in stores and people working in restaurants like its their fault something goes wrong, even when its a tiny mistake. hes retail workers worst nightmare ugh. im sorry to people who work in retail who have to deal with people like him :( like i love my dad and all but my god, hes so unnecessarily rude.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 25, 2013, 17:51
Oh god people complaining about prices uuuuuuuuuuuuuaaaaaaaaaaaaaaaaagh YES I agree that things where I work can be expensive but there's a simple solution: DON'T BUY THEM!!!! Nobody forces people through the door at gunpoint and MAKES them buy stuff they can apparently get for 1p cheaper in Tesco

Though one day I had a really nippy guy who moaned about the prices of EVERYTHING he was buying and made out like I was the Worst Person In The World for not being terribly ashamed of myself for being part of such greed. Across from me talking to my store manager was the guy who owns the ENTIRE COMPANY I work for so I said to the guy that there was no point in complaining to me but if he wanted to tell the CEO he was welcome to as he was standing right across from us. Funnily enough, he just shut up and left.

I just have zero patience with rude customers and have no qualms about being really really cheeky to them. I just make sure I LOOK cheerful and apologetic should anyone be watching on CCTV :V
Title: Re: 101 things not to ask a retail assisstant...
Post by: Kpyna on July 25, 2013, 17:57
Panera doesn't close their kitchen early?

In our situation it's a buffet so we often times actually close our kitchen around 15-20 minutes early so I guess it's not entirely the same, but I know somewhere like Qdoba locks their doors like 10-15 minutes before close to prevent stuff like.  Obviously, you could just come 10-15 minutes before close to cheat the system, but not everyone does.

Nah, that would be too nice on the workers and make too much sense. To be fair on most nights closing all at the same time works, since a lot of people are well-adjusted human beings and know 5 minutes before close is too late to eat, but occasionally you do get people who don't care that you're closing in 5 minutes.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 25, 2013, 18:11
hey man when youre hungry you gotta eat, h8rs gonna h8 SORRY LIZ

Quote
Oh god people complaining about prices uuuuuuuuuuuuuaaaaaaaaaaaaaaaaagh
My parents run a 9.95/person buffet (half for children 3-8 and free for children 2 and under).  Constantly get complaints that the prices are too high and that their 9-year-old is close enough to 8 that they should get half-off.  Have these people ever been to a buffet before?  Did we trick them into thinking that you don't get half-off for ages greater than 8?  smh

9.95 per person is cheap for a buffet; many restaurants give you a full meal for at least 10-15 dollars, we do 9.95 per person at dinner for all you can eat + dessert and an extra 1.25 for infinite refills on soda.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 25, 2013, 18:39
I have also heard many people complaining about price of food while in line, one guy got so angry he pushed the clerk, and stormed through the door in a bad mood, mind you this was your average local Wendy's, the prices are reasonable, but this guy was not happy.

But 10 to 15 dollars for a meal when you can get as much food as you want for $10? Sounds lovely to me, not getting ripped-off.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 25, 2013, 19:09
9.95 per person is cheap for a buffet; many restaurants give you a full meal for at least 10-15 dollars, we do 9.95 per person at dinner for all you can eat + dessert and an extra 1.25 for infinite refills on soda.

$9.95 is what? just under 6 quid? That's CHEAP. Most buffets in the UK you pay around 6.99 per head. How are people complaining for that? I don't wanna live on this planet anymore...

Quote
^ I guess as well that rennet is sometimes used to make cheese, and that's not veggie. Still though.

Well, it's that same kind of 'American style' cheese slices you can buy cheap in the supermarket. Which looks like cheese, tastes like cheese, but it definitely ISN'T cheese. I dread to think what that stuff's made from.

Quote
Thankfully the little work I've done interacting with The Public has been incredibly idiot-lacking, I've generally managed to hide away in office work. I did once overhear a beautiful but awful conversation in Currys (computer shop) once in which a woman asked the shop assisstant if she could "download more megapixels for her cameraphone".. the scary part was that he said yes. Not sure if the guy working in the electronics shop didn't understand the concept of megapixels, or if he was just preying on the customer's lack of knowledge, and I'm not sure quite which is worse.

Thing is Kay, the people who work in Currys PC World have absolutely NO CLUE about what they're selling. They wouldn't know the difference between a laptop and a fridge. They'd try and sell you a Henry Hoover telling you it will speed up your broadband connection.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Sebastian Moran on July 25, 2013, 19:51
i still dont know what peppered cheese is :
 
Title: Re: 101 things not to ask a retail assisstant...
Post by: Inferna on July 25, 2013, 20:08
I remember my great grampa telling me that while in a shop he overheard a woman asking for 'something to hang a man with'. She had meant a photo frame. What makes it worse is that it was either in gaelic or broken english and gaelic.
Most annoying place is mcdonald's. I went in and clearly asked for a grilled chicken salad and got given a chicken burger. I'm sorry but how does salad even sound like burger lol
It was awkward while in holland last month, i was in a chemist and the lady serving me started to have a conversation with me in dutch while i just stared at her blankly.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Richard and Blaziken on July 26, 2013, 01:43
I once had a customer ask me if we sold "Unfrozen Kool-Aid on a stick". If anyone can tell me how this is even remotely possible, I would very much like to know. My current theory is that they wanted a stick with it's own gravitational pull. Also, when is Kool-Aid ever frozen?
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 26, 2013, 01:49
I knew what they meant, and no, juice on a sick is not possible, unless frozen.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Sebastian Moran on July 26, 2013, 13:43
im guessing that it was a rhetorical question. although that said, the correct answer is actually that they were expecting you to balance a jug of the stuff on a stick, standing in front of them wobbling dangerously while they looked you over, nodded and said "yes, that is acceptable". 

my mother's main complaint working in a supermarket seems to be that there're a couple of regular customers who smell really bad. 
 
Title: Re: 101 things not to ask a retail assisstant...
Post by: Kpyna on July 26, 2013, 15:05
Most annoying place is mcdonald's. I went in and clearly asked for a grilled chicken salad and got given a chicken burger. I'm sorry but how does salad even sound like burger lol

to be fair the machine could be miscalculation or the option for grilled chicken salad could be near mcchicken, so its easy to misplace. regardless she still should have read back your order to make sure it was right.

speaking of reading back an order, GOOD GOD PAY ATTENTION WHEN I READ BACK YOUR ORDER. and don't try say all witty that you weren't listening. because i don't want me mishearing or accidentally pressing the wrong button coming back to yell at me later, when i went the extra mile to make sure that your order went totally smoothly. thanks.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 26, 2013, 17:03
One time, I went to Wendy's with my family, and we got our order, and it was completely wrong, we politely asked for them to fix it and the lady got an attitude saying in these exact words "I don't have to do anything to fix it" and she got up in my dad's face, he lost his temper and got into a shouting match with the clerk, eventually, the manager came and tried to solve it, but instead, the worked lied and the manager believed her, so my dad pulled away in anger. To this day, we always check our orders to make sure no one screwed up. As a constellation prize, my order was right and I'm pretty sure the lady was fired.
Title: Re: 101 things not to ask a retail assisstant...
Post by: That Girl in the 'Roo Suit on July 26, 2013, 17:40
I also hate people who arent specific about their food orders when it's busy. If I get an order through in the kitchen that doesn't specify you don't want salad, I'm not going to know that you don't want it. On that matter, why, if the ticket messes up and for some reason we don't get the message, why can't you just pick the salad out of your heart-attack on a plate yourself?

Or is that too much to ask for when there's an hour wait on food and 40 meals in the queue whilst two of us are trying to get things finished as quickly as possible...
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 26, 2013, 18:04
tbh I hate picky eaters as it is without working in a restaurant or whatever. Unless you have like a serious allergy then I don't get why people need to make a drama about being given salad or whatever.

ugh today has been full of idiots I want to go home plz
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 26, 2013, 20:27
Quote
tbh I hate picky eaters as it is without working in a restaurant or whatever. Unless you have like a serious allergy then I don't get why people need to make a drama about being given salad or whatever.

A bit like my future brother in law. Alice's dad asked me to cook the BBQ while he sorted out the rest of the sides (pizza, chicken nuggets etc) and to make sure I didn't kill anyone, did all the meats quite well done to, you know, make sure it's cooked. Her brother (who is Sheldon from the Big Bang Theory, but you want to punch him twice as much) kicked up a massive unnecessary fuss because the sausages weren't cooked to his exact specifications. So I gave him two choices: Deal with it, or piss off.

I wouldn't last two minutes in a restaurant...
Title: Re: 101 things not to ask a retail assisstant...
Post by: That Girl in the 'Roo Suit on July 26, 2013, 20:34
If he was that particular about his food he should cook it himself...
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 26, 2013, 21:08
Children. I hate them. I hate them and I hate their "parents" who think that PET SHOP = CRECHE AND DROP OFF/PICK UP POINT.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 26, 2013, 22:05
If he was that particular about his food he should cook it himself...

Yeah, he's got this "I am so great, the whole world revolves around me" attitude all the time. I turned straight round to him and said "Oh, I'm sorry, I didn't realise I was cooking for just you." Father-in-law gave him a rollocking, so all was well.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on July 26, 2013, 22:10
^ Don't you love it when a person with that big of an ego takes a tumble, Milsap?
Title: Re: 101 things not to ask a retail assisstant...
Post by: Lord Raven on July 26, 2013, 22:31
Children. I hate them. I hate them and I hate their "parents" who think that PET SHOP = CRECHE AND DROP OFF/PICK UP POINT.
The ones screaming and running around in restaurants are the worst

I remember my sister and I were actually telling some kids to stop because they were pretty close to running into waitresses (with a decent amount of food).  Those kids parents yelled at us for doing that because we were parenting their children or something
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on July 26, 2013, 22:38
But they'd be the first to kick off if/when the little dears ran head first into a waitress and ended up with a plateful of hot food over their heads. Every time I see a brat stick their fingers into a cage despite being told DON'T DO THAT I pray for them to get bitten.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Milsap on July 27, 2013, 23:22
^ Don't you love it when a person with that big of an ego takes a tumble, Milsap?

It's okay, I guess.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Meowstic Royalty on August 03, 2013, 18:36
Children who just point out obvious things are amazingly annoying.

"Hey, he has a donut!"
"Hey mister, you got a flat tyre!"
'THIS LIFT GO UPPY."
Title: Re: 101 things not to ask a retail assisstant...
Post by: Sappy on August 03, 2013, 20:09
Children who just point out obvious things are amazingly annoying.

"Hey, he has a donut!"
"Hey mister, you got a flat tyre!"
'THIS LIFT GO UPPY."

I find that endearing and quite funny.

I work in retail and I'll probably mention my stories when I finally stop working there. I'm worried about the silly things in media scaring me.

Anyhow, it's the bad things that grasp your attention. 9/10 customers aren't bad.  A few make your day. There's always the one customer that makes you smile. They're really polite and when you're on the tills are good to have a conversation. Some of the things that come up, I've had customers ask "You out tonight drinking with your friends," which if I bought up would have been deemed inappropriate by your company. (unless bar/club or whatever)

However, it's the bad ones that cause a massive fuss that grab our attentions. There's the niggly little things like you're carrying boxes and someone stops you or you're with another customer, but the big shouting wars grab literally everyone in the store's attention. Which is like "dude, calm down. look at the size of what you're buying and the price, now look at the fuss"

What I really don't like is business' views on how they should tolerate customers. Niggly little things are ok, you should be polite and put up with it. If it's a massive sofa you're carrying, go get another member of staff. But then there are the rude pieces of poo. Who companies should have some kind of authority about. "lol no. you're not getting discount you cheeky little fishbob."

Customers need to accept the fact people can be new and can make mistakes. Most things go smoothly and some people are accepting. Also business's need to stop being the customers little female poodle. You want something from us and we want want something from you. It's called negotiation. CEO's should know they're rich and losing even a £100 order is like dust on the top of their wardrobe.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Clairefable on August 03, 2013, 21:07
Stupid question of the day:

Customer: I got this puppy and the woman I got it from gave me some powdered milk and said I should measure out 100ml. How do I do that??
Me: Is it Lactol or something? The powdered milk is that way *points* so there's probably a guide on the packaging. I'm afraid I can't really tell you off the top of my head!
C: I don't know what it is, she just gave me it in a wee plastic bag.
M: ...

Look missus, it could be crack cocaine she's given you. How the hell are we supposed to help you with something when you don't even know what the product is you're using!

Oh and the amorphous blob of a woman and her stupid inbred offspring and the bearded dragon they managed to KILL within half an hour of getting the poor thing. We don't tell you to NOT HOUSE UNFAMILIAR ANIMALS TOGETHER OR THEY WILL KILL EACH OTHER because we like the sound of our own voices.
Title: Re: 101 things not to ask a retail assisstant...
Post by: Kpyna on August 05, 2013, 00:24
Oh and the amorphous blob of a woman and her stupid inbred offspring and the bearded dragon they managed to KILL within half an hour of getting the poor thing. We don't tell you to NOT HOUSE UNFAMILIAR ANIMALS TOGETHER OR THEY WILL KILL EACH OTHER because we like the sound of our own voices.

Holy crap. My parents forgot to feed my bearded dragon for like 4 days and when i came home he looked the same as when i left, hahaha. and i got mine from a place who thought 30 minutes in the sun per day was good basking and fed it pellets and and freeze dried worm... you really have to be STUPID to kill one.
Title: Re: 101 things not to ask a retail assisstant...
Post by: glash101 on August 07, 2013, 04:44
I used to work in a grocery store in the fruit area.A guy comes up,and this happened,believe or not,said "Where are the apps?""Why would there be apps?""This is the fruit section with apps.""apples yes but not apps" "Apples are fruit?"

That actually happened.
Title: Re: 101 things not to ask a retail assisstant...
Post by: SirBlaziken on August 07, 2013, 13:42
The sad part is I expected that.
Title: Re: 101 things not to ask a retail assisstant...
Post by: glash101 on August 07, 2013, 18:38
Me too but who new I would quit 5 seconds after he said that O_O